Anchor Windlass Store

Outdoor Marine
Windlass, Anchor, Boat, Boating, Marine, Outdoor, Camping

About Windlass-Anchor.Com

We’re a hard-working, fun-loving company committed to providing the very best products at low prices to our customers. We provide you with information to help you make the best buying decisions.

Why We Are Different
Our vision is to be known as the company that makes it easy for people to make the right choice that meets their needs, and once they have made the choice to empower them to buy through competitive pricing and service. We pride ourselves in offering a wide selection of products at competitive prices and in providing excellent service in before, during and after the sale.

What Connects Us With Our Customers
Caring about people is the foundation of good business. A systematic selection system reduces frustration in the purchasing process. Clients enjoy fast service through a product selection and shipping that gives customers a simple but comprehensive shopping experience.

Backorders and Special Orders
If an item is backordered it means that the item is temporarily out of stock at our primary warehouse. If an item is special order it means that it needs to be custom fit for your specifications. In either case, your payment is authorized but not processed.

We will contact you by email or phone to find out whether you want to place the item on backorder for 30 days, or to collect the requirements for the special order. Different shipping charges often apply for special orders.

Backorders and Special Orders are often filled within seven to ten working days, however, in rare circumstances when a manufacturer is out of a product it can take up to a month for the item to arrive at our warehouse. Upon arrival it will ship to you within one business day via the shipping method (UPS Ground, Overnight etc.) you selected at checkout. If you do not want the item backordered or special ordered, let us know and we will cancel your order. If you do want to proceed, let us know and we will charge your card for additional shipping fees, if any. If we are unable to fulfill a backorder within 30 days, we will cancel your order. If you wish to keep it on backorder, we will have to recollect your payment information and reauthorize your card since our system does not keep payment information for longer than 30 days.

International Orders and Shipping Costs
Yes, we do ship internationally.

  1. Cost of Shipping: The cost of shipping will depend on the weight of the product, the price of the product, and where you live. To calculate the cost of shipping,simply:
    • Select the product you want and click the Buy button.
    • When you arrive at the checkout page, complete the shipping address. Make sure you select your country. Contact us if your country is not shown.(contact info below)
    • Only USPS Global Express Mail is available for international orders outside the US. Selecting a different shipping method will delay your order being processed. Select Global Express as your shipping method.
    • Click the Apply button and the website will show your shipping costs.
    • You will not be charged until you complete the payment section and select the Continue button.
  2. Delivery Times: International delivery times vary, but normally delivery will take place within 7-10 days. Your product will ship out from the warehouse, but we will send you a tracking number if possibly.
  3. Tarriffs and Duties: Your are responsible to pay all tariffs and duties when the product arrives.

Payment Methods
We accept Visa, MasterCard, Discover, American Express, and Paypal. Occasionally we are unable to process international credit cards or credit cards whose issuing banks do not subscribe to address verification or other fraud prevention practices. In those cases we recommend paying by wire transfer. We also accept Western Union or Moneygram.

Safe Shopping: Identity Theft and Fraud Prevention
Outdoor Marine uses SSL secure transactions, which means that we use a secure server to process your payment information. Our system is very secure and your data will be safe. We will not release your data for any reason to any other company or individual.

The "Credit Card Fraud Act" 18 U.S.C.A. §1029, prohibits fraud and/or related activity in connection with credit card or other credit card access devices. We report instances of credit card fraud, theft by deception, intent to defraud, and criminal misrepresentations to local law enforcement agencies, and/or local district attorney prosecutors, whether those activities arise under federal and/or state law. By placing this order you expressly agree to purposefully avail yourself to legal proceedings, jurisdiction and venue in the State of Florida, Seminole County.

Thanks for Shopping with us!
We hope you have an enjoyable and fulfilling shopping experience.

Contact Info
471 Paige Dr
Hoover, AL 35226

Phone: 855-434-0904
Please Click here to contact us.
Office Hours: 9:00AM to 5:00PM M-F CST, On-line store open 24/7